How to Give Bad News At Work

with
Suzanne Lucas
Live Session
$149.00
  • December 6, 2021, 1:30 pm   EST
Training Includes:
  • Certificate of Attendance
  • All resources and training materials
  • An on-demand recording will be available after the live presentation.

A veteran of delivering lousy news, Suzanne Lucas will share her secrets for difficult conversations. You will learn how to make these negative interactions more comfortable for everyone involved.

Topics Covered

  • How can you prepare for the bad news to soften the blow?
  • Why should you focus on listening?
  • What role does empathy play? Why is it essential?
  • Why is it kinder to be direct?
  • How can you support people after delivering bad news?
  • What is the difference between things you can fix and things you cannot?
  • How can you explain information clearly?
  • Why is it helpful to keep to your message?
When:
Monday, December 6, 2021; 1:30 PM Eastern
Scheduled for 60 minutes including question and answer period.

Training Overview

“No raise for you!” and other bad news before the holidays Discover how to make workplace conversations more palatable.

As you review year-end results and prepare for merit reviews and development plans in January, you may be dreading delivering bad news to employees, managers, and other colleagues.

While it is never fun to announce that an employee will not get a raise, your organization missed its financial targets, or a colleague is fired, there are techniques you can use to make these conversations more palatable. Optimally delivering bad news will help both you and the recipient.

  • How can you prepare for the bad news to soften the blow?
  • Why should you focus on listening?
  • What role does empathy play? Why is it essential?
  • Why is it kinder to be direct?
  • How can you support people after delivering bad news?
  • What is the difference between things you can fix and things you cannot?
  • How can you explain information clearly?
  • Why is it helpful to keep to your message?

Who Should Attend?

  • Human resources professionals
  • Business owners
  • Plant managers
  • Finance professionals
  • Clinical staff
  • Operations managers
  • Contract managers
  • Contract administrators
  • Commercial managers
  • Supply chain managers
  • Supplier relationship managers
  • Supply base managers
  • Strategic sourcing managers
  • Procurement managers
  • Safety managers
  • Employee relations staff
  • Location managers
  • Division supervisors
  • Supervisors
  • Chief executives
  • Executive directors
  • Board members
  • Nonprofit counsel
  • Senior management
  • Managers
  • Development staff
  • Program directors
  • Hiring staff
  • In-house counsel

Expert Presenter

Suzanne Lucas

  • Focuses on helping other people and companies be the best they can be
  • Spent ten years in corporate human resources
  • Recognized as one of the top influencers in human resources
  • Writings and advice across the Internet, archived on the "Evil HR Lady" website
  • Host of "The Real HR Show"

HRWebAdvisor Quality Commitment

HRWebAdvisor, a division of CareerLearning, wants you to be satisfied with your webinar. If this webinar does not meet your expectations, email us at service@hrwebadvisor.com.