Human resources leader Jessica Miller-Merrell will share a comprehensive guide filled with practical guidance to manage an employee from PIP to success or termination. You will learn how to navigate today’s new employee discipline process defined by the persistent pandemic and recruiting challenges.
Attendees will receive a package of templates you can customize and begin using immediately.
What You'll Learn
- When should you create a Performance Improvement Plan?
- What is the basic framework for a PIP?
- How should you document expectations for performance improvement?
- What are the best practices for delivering a PIP?
- What steps can you take to encourage an employee to improve instead of quit?
- How can you usher out hopeless team members tactfully and legally?
Training Overview
You need to improve poor performers in today’s hot employment market.
When confronted with a poor-performing employee, you used to be able to find someone better. This is no longer the case—10 million jobs remain unfilled. You now need to improve performance to get the most out of every team member.
A Performance Improvement Plan (PIP) was previously an indicator the end was near, a cue to a mediocre or disastrous employee to start looking for another job. Now, a PIP needs to actually improve performance without exacerbating your staffing shortage.
The good news is that most employees want to meet expectations. You can take practical and proven steps immediately to lead them in the right direction and to terminate those who cannot succeed.
- When should you create a Performance Improvement Plan?
- What is the basic framework for a PIP?
- How should you document expectations for performance improvement?
- What are the best practices for delivering a PIP?
- What steps can you take to encourage an employee to improve instead of quit?
- How can you usher out hopeless team members tactfully and legally?
Who Should Attend?
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Expert Presenter


Jessica Miller-Merrell
- Thought leader and entrepreneur focused on sharing resources and stories to help elevate the workplace, employees, and business leaders
- Former executive HR leader
- Has spoken at global events including SHRM's Annual Conference, SXSW, Working Mother Magazine's Conference, and HR Tech Fest
- Forbes magazine top 50 social media influencer
- Featured by The Economist in their C-Suite series for HR
- Founder of Workology, a digital resource that reaches more than a half-million HR and workplace leaders each month
- Co-owner of Duo Works, an Austin-based co-working and shared office space
- Author of Digitizing Talent: Creative Strategies for the Digital Recruiting Age, to be published by SHRM in Fall 2020
- SPHR and SHRM-SCP certifications
Credits
- This program has been approved for 1.0 general recertification credit hours toward PHR, SPHR, and GPHR recertification through the HR Certification Institute.
- This program is valid for 1.0 PDCs for the SHRM-CP or SHRM-SCP.
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