There are many details involved with ensuring pay equity and following leaves of absence regulations. Also, ensuring that employees feel valued and appreciated will enable you to recruit and retain top staff. This pathway’s training reveals the proven best practices for compensation, benefits, and rewards in your organization.
5 Sessions scheduled for 60 minutes including question and answer period.Monday, January 10 - Friday, January 14, 2022; 1:30 PM Eastern
Data-driven recruiting expert Wendy Sellers will provide detailed technical guidance for applying metrics to your hiring process. You will learn straightforward techniques to gather and use data to help you bring top talent to your organization.
Scheduled for 60 minutes including question and answer period.Tuesday, September 7, 2021; 1:00 PM Eastern
Human resources leader Bob Verchota will guide you along the path to developing a remote work policy that will please employees, maintain productivity, and enable you to recruit and retain staff by meeting market demands. You will learn how to address risks, compensation, benefits, and the impact on your whole organization.
What You'll Learn
How does corporate culture link expectations with remote work?
How should you address vexing questions from employees?
What role should the employment market play in your remote work policy?
Is it appropriate to differentiate compensation for remote work? How?
How can leadership, HR, and employees collaborate on remote work rules?
What steps must you take to ensure the safety and security of remote staff?
5 Sessions scheduled for 60 minutes including question and answer period.Monday, January 3 - Friday, January 7, 2022; 1:30 PM Eastern or Monday, January, 31- Friday, February 4, 2022; 1:30 PM Eastern
Human resources expert John Rubino will guide you through fundamental and advanced techniques to base your compensation numbers on solid industry metrics. You will learn how to successfully communicate your organization's strategy to management and employees and improve bottom-line results.
Benefits of Certification
Align employee rewards with organizational success
Attract and retain top talent
Communicate compensation strategies to management and employees
Demonstrate your knowledge as a compensation expert
Human resources expert John A. Rubino will share a wealth of information to help guide you in creating a comprehensive, organizationally-aligned total cash compensation program.
What You'll Learn
Analyze market salary survey data
Create traditional base salary structures from scratch
Scheduled for 90 minutes including question and answer period.Tuesday, November 2, 2021; 3:00 PM Eastern
COVID-19 leave expert Teri Morning will help you fix mistakes before you are forced to make changes that have negative consequences. You will learn how to maximize tax credits for your organization while meeting all your reporting obligations.
What You'll Learn
What are qualified leave wages under FFCRA and under ARPA?
What are you required to report regarding qualified leave wages?
What records must you keep to substantiate tax credits claimed?
How should you document leaves granted and denied?
What notification were employees required to give?
Scheduled for 60 minutes including question and answer period.Tuesday, January 11, 2022; 3:00 PM Eastern
Nationally recognized communication authority Jeannie Davis will share the secrets of pleasing customers during phone calls, even when they have complaints.
Key Takeaways
How should you answer the phone and screen calls?
What are the best techniques for responding to concerns?
How can probing and responding help lead to a resolution?
How should you handle holding and call transferring?
What are the appropriate uses of voicemail messages?
Scheduled for 90 minutes including question and answer period.Thursday, November 11, 2021; 3:00 PM Eastern
Human resources expert Teri Morning will reveal how you must revise policies and procedures to incorporate the latest laws and evolving regulations. You will learn how to treat employees fairly while taking advantage of government programs and protecting your organization.
Topics Covered:
To what tax credits is your organization entitled?
When is COVID-19 a reason for taking FMLA leave?
How should you administer intermittent leave?
When must you provide for emergency sick leave?
When are you required to engage in the ADA interactive process?
How should you make requests for employee medical information?
How does workers’ compensation interact with the ADA?
Scheduled for 60 minutes including question and answer period.Wednesday, July 14, 2021; 1:30 PM Eastern
Wendy Sellers, The HR Lady®, will provide a comprehensive overview of workers’ compensation in this time of increasing injuries and spreading COVID-19 variants. You will learn how to handle claims correctly and protect your organization.
What You'll Learn
How should you initially handle a workplace injury or illness?
How can your workers’ compensation representative help you?
What steps can you take to avoid workers’ compensation abuse and fraud?
May you terminate an employee who has an active claim?
When does workers’ compensation insurance cover COVID-19?
What state-specific requirements must you follow to avoid penalties?
Human resources expert Teri Morning will reveal how you can make changes to compensation, benefits, and working conditions to attract and retain entry- and mid-level employees. You will learn how to create a new value strategy.
We will help you sort through your compensation questions and outline how to develop a program that rewards successful outcomes. You will learn how to adapt your compensation plan to attract capable candidates and retain productive employees.
What You'll Learn
What is the philosophy of your compensation system?
How can you link compensation to performance management?
How can you define market-competitive pay?
What is the definition of total compensation?
What variable pay options can you use?
How should you assess and audit your current system?
What roles should managers, employees, and HR play?
We will simplify the complexity of benefits and compensation. From an operational view, you will learn what benefits can deliver and how you can structure total compensation to maximize the use of resources and delight employees.
What You'll Learn
What are the components of total compensation?
What benefit structures are most attractive?
How can you use pay-for-performance?
What is the role of Human Resources in design, audit, and delivery?
What are the roles of managers and supervisors in communication?
How can you evaluate and improve the current state?
