One of the most critical responsibilities of every HR professional is developing employees. Through these sessions, you can discover how to build and manage a productive team and strengthen your leadership skills.
Scheduled for 60 minutes including question and answer period.Thursday, July 1, 2021; 3:00 PM Eastern
Leading HR expert and presenter Ann Knutson will reveal how to deliver training that will engage and excite your learners and keep them coming back for more.
What You'll Learn
What techniques can you use to keep your audience engaged and inspired?
What instructional strategies are most effective?
How do adult learners differ from young learners?
What is andragogy? How can you apply its principles?
Scheduled for 90 minutes including question and answer period.Friday, June 11, 2021; 12:00 PM Eastern
Microsoft® Certified Trainer and Excel expert Jackie Kiadii will provide you with a firm Excel foundation, taught at a steady pace to make it easy to follow along and with highly interactive, hands-on exercises so that you get the chance to practice your skills alongside an expert. You will also learn shortcuts to make your work in Excel faster and more efficient.
Scheduled for 60 minutes including question and answer period.Wednesday, June 30, 2021; 3:00 PM Eastern
Melissa Fleischer, an expert employment attorney, will explain the essential protections for LGBTQ individuals that employers must provide. You will learn how to update policies and practices in your organization.
What You'll Learn
Are sexual orientation and gender identity discrimination prohibited?
What are the details of the cases recently decided by the Supreme Court?
What does the Equality Act entail?
What are your legal requirements to protect LGBTQ employees?
May you limit bathroom use based on gender?
Should you have a policy on pronouns in the workplace?
Equity experts Precious Green Gunter and Brandon Washington will reveal how to honor all employee perspectives in ways that acknowledge minority employees’ experiences with anecdotal and structural racism. You will learn from discussions of real-world scenarios led by the facilitators.
What You'll Learn
How do the recent news reports related to the behaviors of Meghan Markle’s in-laws, Derek Chauvin, and Sandra Sellers relate to today’s employees?
Which laws prohibit discrimination? What do they require?
How should you begin addressing the real-world issues affecting employees?
How can you help employees feel like they belong?
What racial conversations should take place in the workplace?
How can you support employees in comprehensive ways?
Equity expert Michael Lowe will examine answers that are intricately linked beneath the surface of America’s history and consciousness. You will learn how to eliminate the myth of Black inferiority from your workplace.
What You'll Learn
How do contemporary manifestations connect to historical roots?
How does the media’s presentation of Black people affect attitudes?
What steps can you take to reduce unconscious bias in your workplace?
How do identity and bias interact in society?
How can you eliminate deficit mindsets and attitudes?
Data analyst and Excel master Miri Miller will guide you through these two fast-paced sessions. You will learn a massive amount in a short time and come away being able to apply these new skills to your spreadsheets immediately.
Scheduled for 90 minutes including question and answer period.Monday, June 14, 2021; 12:00 PM Eastern
Microsoft® Certified Trainer and Excel expert Jackie Kiadii will share the tips, tricks, and shortcuts her students have voted the most useful and impactful. You will learn an enormous amount on a whirlwind tour of tips from beginner to advanced.
Data analyst and Excel master Miri Miller will show you how to apply Excel’s advanced features to your data. You will learn how to calculate results and generate compelling output.
Data analyst and Excel master Miri Miller will distill the most critical features and functions into clear actions. You will learn how to analyze data in less time.
Scheduled for 60 minutes including question and answer period.Tuesday, June 15, 2021; 12:00 PM Eastern
Microsoft® Certified Trainer and Excel expert Jackie Kiadii will guide you through creating a PivotTable and PivotChart. You will learn how to analyze and present financial data clearly and easily.
What You'll Learn
When to use PivotTables
What you should know before you create a PivotTable
Creating a PivotTable
Formatting PivotTables
Customizing PivotTable formatting
Sorting and filtering PivotTables
Changing PivotTable calculations
Creating PivotCharts
Sharing PivotTables and charts in PowerPoint, Word, and other apps
Recruiting and employee development expert Jessica Miller-Merrell will lead this comprehensive series. You will master everything you need to know about recruiting, talent acquisition, and talent development in just one week. This training will help you build a powerful team now to enable your organization to thrive long into the future.
Sessions Include:
Source: Candidate Attraction and Sourcing Strategies That Work
Screen: How to Screen and Qualify Candidates Using Automation
Select: Candidate Selection Strategies In a Post COVID-19 Economy
Hire: Pre and Post Offer Hiring Secrets You Need to Know
Onboard: Keys to a Successful Virtual Onboarding Program
Scheduled for 60 minutes including question and answer period.Tuesday, June 15, 2021; 1:30 PM Eastern
Nationally recognized communication authority Jeannie Davis will share the secrets of pleasing customers during phone calls, even when they have complaints.
Key Takeaways
How should you answer the phone and screen calls?
What are the best techniques for responding to concerns?
How can probing and responding help lead to a resolution?
How should you handle holding and call transferring?
What are the appropriate uses of voicemail messages?
