Employee Learning, Development, and Management

One of the most critical responsibilities of every HR professional is developing employees. Through these sessions, you can discover how to build and manage a productive team and strengthen your leadership skills.

Employee Learning, Development, and Management

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  1. Training Adults: How To Engage And Excite Learners
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    • Live Session
    Training Adults: How To Engage And Excite Learners
    Scheduled for 60 minutes including question and answer period. Thursday, July 1, 2021; 3:00 PM Eastern

    Leading HR expert and presenter Ann Knutson will reveal how to deliver training that will engage and excite your learners and keep them coming back for more.

    What You'll Learn

    • What techniques can you use to keep your audience engaged and inspired?
    • What instructional strategies are most effective?
    • How do adult learners differ from young learners?
    • What is andragogy? How can you apply its principles?
    • How can the Learning Pyramid help you?
    • How should you address barriers to learning?
    • Live Session
    Training Adults: How To Engage And Excite Learners
    Thursday, July 1, 2021; 3:00 PM Eastern
    Jim Bergman
    $129.00
  2. Introduction To Excel: The Basics
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    • Live Session
    Introduction To Excel: The Basics
    Scheduled for 90 minutes including question and answer period. Friday, June 11, 2021; 12:00 PM Eastern

    Microsoft® Certified Trainer and Excel expert Jackie Kiadii will provide you with a firm Excel foundation, taught at a steady pace to make it easy to follow along and with highly interactive, hands-on exercises so that you get the chance to practice your skills alongside an expert. You will also learn shortcuts to make your work in Excel faster and more efficient.

    What You'll Learn

    • Five ways to create a workbook in less time
    • How to navigate the workbook
    • The quickest way to select data
    • How to enter text and numbers
    • Copying, cutting, pasting, and moving data
    • Saving workbooks in multiple formats
    • Live Session
    Introduction To Excel: The Basics
    Friday, June 11, 2021; 12:00 PM Eastern
    Jackie Kiadii
    $129.00
  3. LGBTQ Rights And Pronouns: What Employers Need To Know
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    • Live Session
    LGBTQ Rights And Pronouns: What Employers Need To Know
    Scheduled for 60 minutes including question and answer period. Wednesday, June 30, 2021; 3:00 PM Eastern

    Melissa Fleischer, an expert employment attorney, will explain the essential protections for LGBTQ individuals that employers must provide. You will learn how to update policies and practices in your organization.

    What You'll Learn

    • Are sexual orientation and gender identity discrimination prohibited?
    • What are the details of the cases recently decided by the Supreme Court?
    • What does the Equality Act entail?
    • What are your legal requirements to protect LGBTQ employees?
    • May you limit bathroom use based on gender?
    • Should you have a policy on pronouns in the workplace?
    • Live Session
    LGBTQ Rights And Pronouns: What Employers Need To Know
    Wednesday, June 30, 2021; 3:00 PM Eastern
    Melissa Fleischer
    $129.00
  4. Anti-Racism In and Out Of The Workplace: How to Be an Ally
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    • On-Demand
    Anti-Racism In and Out Of The Workplace: How to Be an Ally

    Equity experts Precious Green Gunter and Brandon Washington will reveal how to honor all employee perspectives in ways that acknowledge minority employees’ experiences with anecdotal and structural racism. You will learn from discussions of real-world scenarios led by the facilitators.

    What You'll Learn

    • How do the recent news reports related to the behaviors of Meghan Markle’s in-laws, Derek Chauvin, and Sandra Sellers relate to today’s employees?
    • Which laws prohibit discrimination? What do they require?
    • How should you begin addressing the real-world issues affecting employees?
    • How can you help employees feel like they belong?
    • What racial conversations should take place in the workplace?
    • How can you support employees in comprehensive ways?
    • On-Demand
    Anti-Racism In and Out Of The Workplace: How to Be an Ally
    Precious Green Gunter and Brandon Washington
    $129.00
  5. The Myth Of Black Inferiority: How To Fight Unconscious Bias
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    • On-Demand
    The Myth Of Black Inferiority: How To Fight Unconscious Bias

    Equity expert Michael Lowe will examine answers that are intricately linked beneath the surface of America’s history and consciousness. You will learn how to eliminate the myth of Black inferiority from your workplace.

    What You'll Learn

    • How do contemporary manifestations connect to historical roots?
    • How does the media’s presentation of Black people affect attitudes?
    • What steps can you take to reduce unconscious bias in your workplace?
    • How do identity and bias interact in society?
    • How can you eliminate deficit mindsets and attitudes?
    •  
  6. Microsoft Excel® Data Analysis Series: From Fundamentals To Advanced
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    • On-Demand
    • Series
    Microsoft Excel® Data Analysis Series: From Fundamentals To Advanced

    Data analyst and Excel master Miri Miller will guide you through these two fast-paced sessions. You will learn a massive amount in a short time and come away being able to apply these new skills to your spreadsheets immediately.

     

    What You'll Learn

    • Excel terms and navigation
    • Data organization through filtering and sorting
    • Transpose
    • Text functions and nest statements
    • Basic math functions
    • Advanced math functions
    • VLookup
    • XLookup
    • Advanced functions
    • PivotTables for large quantities of data
    • Visualizations and PivotCharts
  7. Timesaving Excel Tips From A Microsoft® Certified Expert
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    • Live Session
    Timesaving Excel Tips From A Microsoft® Certified Expert
    Scheduled for 90 minutes including question and answer period. Monday, June 14, 2021; 12:00 PM Eastern

    Microsoft® Certified Trainer and Excel expert Jackie Kiadii will share the tips, tricks, and shortcuts her students have voted the most useful and impactful. You will learn an enormous amount on a whirlwind tour of tips from beginner to advanced.

    What You'll Learn

    • Basic shortcuts
    • Creating workbooks
    • Formatting
    • Navigating spreadsheets
    • Selecting and highlighting data
    • Creating and formatting charts
    • Formulas and functions
    • Live Session
    Timesaving Excel Tips From A Microsoft® Certified Expert
    Monday, June 14, 2021; 12:00 PM Eastern
    Jackie Kiadii
    From $149.00
  8. Advanced Excel: Step-By-Step Guide
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    • On-Demand
    Advanced Excel: Step-By-Step Guide

    Data analyst and Excel master Miri Miller will show you how to apply Excel’s advanced features to your data. You will learn how to calculate results and generate compelling output.

    What You'll Learn

    • VLookup
    • XLookup
    • Advanced functions
    • PivotTables for large quantities of data
    • Visualizations and PivotCharts
    • On-Demand
    Advanced Excel: Step-By-Step Guide
    Miri Miller
    From $129.00
  9. Excel Fundamentals: Getting Started With Data Analysis
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    • On-Demand
    Excel Fundamentals: Getting Started With Data Analysis

    Data analyst and Excel master Miri Miller will distill the most critical features and functions into clear actions. You will learn how to analyze data in less time.

    Topics Covered

    • Excel terms and navigation
    • Data organization through filtering and sorting
    • Transpose
    • Text functions and nest statements
    • Basic math functions
    • Advanced math functions
  10. How To Create PivotTables From A Microsoft® Certified Expert In Excel
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    • Live Session
    How To Create PivotTables From A Microsoft® Certified Expert In Excel
    Scheduled for 60 minutes including question and answer period. Tuesday, June 15, 2021; 12:00 PM Eastern

    Microsoft® Certified Trainer and Excel expert Jackie Kiadii will guide you through creating a PivotTable and PivotChart. You will learn how to analyze and present financial data clearly and easily.

    What You'll Learn

    • When to use PivotTables
    • What you should know before you create a PivotTable
    • Creating a PivotTable
    • Formatting PivotTables
    • Customizing PivotTable formatting
    • Sorting and filtering PivotTables
    • Changing PivotTable calculations
    • Creating PivotCharts
    • Sharing PivotTables and charts in PowerPoint, Word, and other apps
    • Filtering with interactive slicer tools
    • Power tips, tricks, and shortcuts
    • Live Session
    How To Create PivotTables From A Microsoft® Certified Expert In Excel
    Tuesday, June 15, 2021; 12:00 PM Eastern
    Jackie Kiadii
    From $149.00
  11. Recruiting, Talent Acquisition, and Talent Development Certification
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    • On-Demand
    • Certification
    Recruiting, Talent Acquisition, and Talent Development Certification
    Recruiting and employee development expert Jessica Miller-Merrell will lead this comprehensive series. You will master everything you need to know about recruiting, talent acquisition, and talent development in just one week. This training will help you build a powerful team now to enable your organization to thrive long into the future.

    Sessions Include:

    • Source: Candidate Attraction and Sourcing Strategies That Work
    • Screen: How to Screen and Qualify Candidates Using Automation
    • Select: Candidate Selection Strategies In a Post COVID-19 Economy
    • Hire: Pre and Post Offer Hiring Secrets You Need to Know
    • Onboard: Keys to a Successful Virtual Onboarding Program
  12. Customer Service 101: Phone Etiquette
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    • Live Session
    Customer Service 101: Phone Etiquette
    Scheduled for 60 minutes including question and answer period. Tuesday, June 15, 2021; 1:30 PM Eastern

    Nationally recognized communication authority Jeannie Davis will share the secrets of pleasing customers during phone calls, even when they have complaints.

    Key Takeaways

    • How should you answer the phone and screen calls?
    • What are the best techniques for responding to concerns?
    • How can probing and responding help lead to a resolution?
    • How should you handle holding and call transferring?
    • What are the appropriate uses of voicemail messages?
    • Live Session
    Customer Service 101: Phone Etiquette
    Tuesday, June 15, 2021; 1:30 PM Eastern
    Jeannie Davis
    From $79.00

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